Backloop Call Notifier is a header HTML5 placed on top of the CRM, ERP or any web based software that is able to show (and update) contacts content or tab by searching customer using the caller of the incoming calls on the operator’s phone.
Software is developed using HTML5 standards like WebSocket and don’t need third party plugin to work. Call Notifier can update the CRM content when new call arrive or on answer by user, all CRM web-based are supported as long the content is accessible with an unique URL using GET parameter.
Backloop header is connected through HTML5 WebSocket with a deamon on Asterisk PBX to be notified when new call arrive on Queue or new call event is raised through Asterisk AMI.
New version developed only with nodejs is available here. Use the ReadMe.txt inside the archive to follow the installation. Server code is available for Windows and Linux and works well also with Grandstream PBX.
Demo version support only one operator!
For general information and tech support use the contacts module on this website.
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