Before deploy the recording appliance must enable builtin-bridge feature on CUCM:
System -> Serviceparameters and select Cisco CallManager service
Turn Builtin Bridge => ON
Increase SIP Expire Timers
Cisco Call Manager and Asterisk recorder connect each-other with a SIP Trunk. Bellow my configuration:
In my case the Asterisk box have IP 192.168.199.23 and we use the default SIP port 5060
Check to have a security profile for the SIP trunk with the following settings:
Now must create a new recording profile with a DN/Pilot used to reach the Asterisk recorder. In our case 1111200
Select the default CSS for the AstRecorder profile.
Create a route pattern to forward number 1111200 to the new SIP trunk of Asterisk Recorder.
If on-demand recording is needed must add to the default softkey template (or the group with recording enable) the RECORD button on CONNECTED state.
Now for every DNs / Phones recorded must enable these two settings:
Asterisk recorder is based on Elastix distro and the default settings are:
default IP: 192.168.99.23
After importing the VM into your Vmware infrastructure and change the IP to fit your network (from console or web interface through System -> Network menu) you need to set the IP of your Cisco CUCM into the SIP trunk. In my case 192.168.199.2
Change the internal network and NAT configuration (if needed) into:
Recorder calls can be listen through Web Interface or downloaded from the SMB Share.
On the web page of Cisco phone check the second stream during calls, must point to Asterisk recorder.
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